We offer free shipping to most international destinations. Please click here for more details.
Please note that international card issuers may charge a small fee for British Pound payments.
You can contact us by phone, email or live chat. Please click here for more details
Customer service is predominantly in English, however we do have representatives who can answer questions in German, French, Hungarian, Russian, Italian and Polish
All products are displayed on the Vashi.com website inclusive of UK VAT at 20%. If you are ordering from outside the EU please select your delivery country when you checkout on the website and VAT will be automatically removed.
There are no import/export duties on goods shipped within the European Union.
Shipments sent outside the European Union may be subject to import duties, taxes, and admin charges which may be levied once a shipment reaches your country. For details of Customs charges please consult your own Customs authorities for the latest rates.
Additional charges for customs clearance must be borne by you. We are unable to reimburse any costs incurred regardless of the circumstances.
We offer free returns on all items bought from Vashi.com. Please click here for more details.
We accept all major international debit and credit cards including American Express.
You can also pay via Paypal.
If you would like to pay by Bank Transfer please contact us and we will provide details of our bank account and instructions for making the transfer.
If you would like to pay by cheque or over the phone please contact us
To avoid delays to the delivery of your purchase, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card.
Please also ensure that your contact details are filled in accurately so that we can contact you if necessary.