Our Diamond and Engagement Ring Experts have a huge amount of passion for our customers and, of course, our diamonds. Our team aren't sales advisors and they don't work on commission, so you will never feel pressured in to purchasing. Based at our central London offices, our fabulous team work on a rotation system to ensure there is always someone available for you to contact at the other end of the phone.
Monday to Saturday 10am - 8pm
Sunday 12pm - 6pm
Best Customer Service Award 2012
"I highly recommend Vashi as a professional, very helpful and offering great products at super value. I will a little hesitant in purchasing my engagement ring online and especially not having seen it in person, this was despite there being opportunities to visit the store and view. I had a zillion questions which were all answered either by phone, email or chat and to the point where I went ahead and ordered as I had the comfort of knowing the 30 day return was available if either I didn't like it or more importantly, my now fiancee didn't like it. As it goes, she loved it. And I have to say, it looked as good in the box as it did on the website. Arrived in a very swish ring box that then sat in a very plush outer box, then in a further box where it was accompanied by the paperwork including a valuation that came with it. All in all, excellent service and would definitely recommend and would use again."
Mr Watson (Summer 2017)