Customer Services

Secure Online Shopping

Learn which payment methods you can use on Vashi.com and in-store

Pay Your Way - Online 

Pay by:
  • Credit or debit card
  • PayPal
  • Bank Transfer

We accept all major debit and credit cards including VISA, Master Card, American Express, Switch, Electron and Delta, as well as Maestro.

For your comfort and security, we also accept PayPal or Bank Transfer.

Customers wishing to pay by Bank Transfer can place an order online and we’ll send a confirmation email containing the information you need to securely transfer funds. As soon as we’ve confirmed receipt of your payment, your order will be processed.

You can find more detailed information in our terms and conditions of sale.

Pay Your Way - In-Store 

When you visit our VASHI stores, you also have a range of payment options available to you. 

Pay by:
  • Credit or debit card
  • PayPal
  • Bank Transfer
  • Cash (as part of full payment)

We accept all major debit and credit cards including VISA, Master Card, American Express, Switch, Electron and Delta, as well as Maestro. You can pay using our secure handheld chip and pin payment devices.

If you don't want to use the chip and pin device, you can still pay by card - simply ask a member of staff and they can send you a secure link by email to complete your order. This link is sent via Adyen and you enter your payment details directly into their secure payment page. Once payment has been received, your order will be processed.

For your comfort and security, we also accept PayPal. If you select PayPal in-store, you'll also receive a secure link by email to complete payment. 

Customers wishing to pay by Bank Transfer can place an order and we’ll send a confirmation email containing the information you need to securely transfer funds. As soon as we’ve confirmed receipt of your payment, your order will be processed.

You can find more detailed information in our terms and conditions of sale.

Secure online shopping

At Vashi.com all online payments are secure and are processed by 128 bit encryption via a secure payment gateway. Our main provider, Adyen is fully PCI DSS 3.2 compliant as a Level 1 Service Provider, which is the key security standard within the payments industry.

Adyen adheres to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process. Adyen is also compliant with PSD2, the Revised Payment Services Directive is a European directive.

For added security, through Adyen we employ two additional security protocols in adherence with PSD2:

1. 3D Secure SCAthe 3-D secure protocol (both versions: 3DS1 and 3DS2).
3-D Secure is an XML-based protocol designed to be an added layer of security for online credit and debit card transactions. It was developed by Visa with the intention of improving the security of Internet payments and offered to customers as the Verified by Visa service. Services based on the protocol have also been adopted by MasterCard, under the name MasterCard SecureCode. The basic concept of the protocol is to tie the financial authorization process with an online authentication

2. SCA (Strong Customer Authentication) For eligible transactions,
Adyen will also collect SCA information. SCA is a European requirement created to make online payments more secure.

Vashi.com is Verisign Secured verified, using the most secure SSL technology available with Extended Validation (EV) and Server Gated Cryptography (SGC). VeriSign, Inc. is the trusted provider of Internet infrastructure services for the networked world. The ability to know and trust the parties with which you do business and communicate has become critical in the networked world. For more than 10 years, VeriSign Internet infrastructure has been at the very heart of the Internet, enabling key transactions and protecting valuable data.