Customer Services

FAQs

How do you care for jewellery you wear every day?


It's important to care for your jewellery to keep it sparkling and secure. We recommend giving jewellery a daily wipe with a soft, dry cloth and occasionally cleaning it with a soft toothbrush dipped in warm water and a little gentle dishwashing liquid (this is not recommended if your jewellery is set with pearls).

It's also a good idea to take your piece to a jeweller for an annual clean – they will use specialist equipment and tighten up any settings to keep your gemstones safe. We offer this as part of our Complimentary Care aftercare service.