Customer Services

FAQs

We love sharing what we know, so here’s some information we think you’ll find useful

Delivery and collection

View all delivery and collection FAQs


Diamonds and specifications

View all diamond and specification FAQs


Bespoke jewellery

View all bespoke jewellery FAQs


Design and personalisation

View all design and personalisation FAQs


Payment and finance

View all payment and finance FAQs


Care and repair

View all care and repair FAQs


Refunds and exchanges

View all refund and exchange FAQs


Vashi and our stores

View all Vashi and store FAQs