Customer Services


We love sharing what we know, so here’s some information we think you’ll find useful

Delivery and collection

View all delivery and collection FAQs

Diamonds and specifications

View all diamond and specification FAQs

Bespoke jewellery

View all bespoke jewellery FAQs

Design and personalisation

View all design and personalisation FAQs

Payment and finance

View all payment and finance FAQs

Care and repair

View all care and repair FAQs

Refunds and exchanges

View all refund and exchange FAQs

Vashi and our stores

View all Vashi and store FAQs