Customer Services

Cookie Policy

Our cookie policy outlines how and why we use cookies on Vashi.com and how you can control them
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who We Are

This website is operated by Diamond Manufacturers Limited of 90 Long Acre Covent Garden London WC2E 9RZ (Vashi). For more information about us see the Vashi Story.

Our Website

This cookie policy relates to your use of our Website. Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

About Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to Use Cookies and Changing Settings

We use different types of cookie on the Website.

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our checkout process).

You can withdraw any consent to the use of non-functional cookies and manage other cookie preferences by changing your browser privacy settings. See Managing Cookies below.

Our Use of Cookies

The table below provides more information about the cookies we use and why:

3rd Party Access to Cookies

The cookies we use will only be accessed by us and those third parties named in the table below for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.
The cookies we use Name Purpose Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Site functionality CART
CATEGORY_INFO
COMPARE
CURRENCY
CUSTOMER
CUSTOMER_AUTH
CUSTOMER_INFO
FRONTEND
GUEST-VIEW
LAST_CATEGORY
LAST_PRODUCT
STF
STORE
VIEWED_PRODUCT_IDS
WISHLIST
LIVECHATINC





    
These are cookies that are required for the operation of our website. They include, for example, Cookies that enable you to:

- Log into secure areas of our website
- Use a shopping cart or make use of e-billing services
- Recognise you when you return to our website
- Personalise our content for you, such as greet you by name
- Remember your preferences (for example, your choice of language or region).
Essential - these cookies are set by default and can't be turned off as we need them to make the Website function correctly for all visitors.
Performance cookies ADROLL
BING
CRITEO
FACEBOOK
PINTEREST
FLOODLIGHT
GOOGLE ADS
QUANTCAST
RAKUTEN
ATDMT
DOUBLECLICK


These cookies enables us to deliver a personalised online shopping experience through targeted marketing.

For example, we may use the Facebook pixel to show adverts to visitors based on the products and content they have viewed and/or bought on the Website. 
Your Consent is requested by accepting the Cookie statement shown to you when you first visit the website. You can accept cookies or adjust cookie settings.
Analytics cookies GOOGLE ANALYTICS
CONTENT SQUARE
HOTJAR
We use these cookies to learn more about how visitors browse and interact with the Website. 
This information helps us identify issues to fix so we can improve the service we provide you online.

They also help us to understand what our customers like so we can promote content and products that are most popular.You can use the links to read the cookie policy of 3rd party partners.
Your Consent is requested by accepting the Cookie statement shown to you when you first visit the website. You can accept cookies or adjust cookie settings.

Managing Cookies

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

Most browsers allow you to manage cookies saved on your device – just head to the help section of your browser. But don’t forget, if you modify your settings to block all cookies, you may not be able to access parts of our site or our service.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to Contact Us

Please contact us if you have any questions about this cookie policy or the information we hold about you. If you wish to contact us, please send an email to service@vashi.com or by calling us on 0800 530 0541 .

Changes to This Policy

This policy was published on Tuesday July 28th, 2020. We may change this policy from time to time, when we do we will inform you via email.