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Job Title
Head of Talent/Recruitment


VASHI is an ethical, fine-jewellery service built on a simple human truth: something you made means more than something you bought.  Our Co-Creation USP puts customers at the heart of their own product and with access to a rarely seen process, our designers and craftsmen work together with each customer to guide and inspire every VASHI piece. Customers can pull up a chair to customise their design, personalise with an engraving, choose a treasured stone, or design completely from scratch. 

Our unique business model means a unique approach to product design. With a workshop in every store and a stock holding of raw metals and precious gemstones we are in the enviable position of having both a lightning fast supply chain and the ability to make products to order. Our products are all made in the city they are bought from which means low carbon footprint, low wastage and 100% flexibility. Until now, the majority of our revenue has come from diamond engagement rings made individually to order, however our strategy is to expand to include multiple products (rings, bracelets, necklaces etc.), stones (sapphires, emeralds etc.) and gifting moments (anniversaries, mothers day, self gifting etc.). Our product will range what we call ‘the spectrum of bespoke’ from light touch personalisation to customised products to true bespoke and will stay true to the core USP of Co-Creation and the idea that “every piece is made unique by the customer.”   

Our strategic vision has implications on our product function in the following ways: - House design codes - even though the customer is in control, we must establish our own signature style  - In store design - each store will have the people and process to inspire customers and give them the confidence to create products that range the spectrum of bespoke.  While personalisation and custom products can be built within scalable processes, true bespoke requires jewellery designers at point of sale - Ready to wear - while most customers enjoy investing time in the making process, some want to buy into the VASHI experience requiring a fast (near instant) turnaround - this will require ready to wear style products that are 95% complete that can be finished within minutes.

We are now looking for a Head of Recruitment to lead a team of experts to deliver the business talent acquisition strategy by ensuring professional end to end resourcing strategy and service across all areas of the business – delivering quality hires in the most efficient way and with the best candidate experience. This is new role to the company, working closely with all other functions to ensure a smooth and robust recruitment process is installed within all Senior Managers. This is an extraordinary opportunity to join a thriving and exciting challenger business at a pivotal time in its evolution. 





The opportunity to be part of building both the VASHI brand and culture from the ground up is an extraordinary one that comes with great responsibility. The foundations of a unique business model are well established and there is nothing to stop us from creating something iconic both privately and publicly. Skills and experience are important but even more so is hunger, to be part of the journey and to input into the collective whole. In business, our culture ethos is, passion trumps talent and talent trumps experience- finding the right people with the right attitude putting our customer focus at the forefront of our decisions will bring success to both individuals and our organisation.

Role and Responsibilities

Talent Acquisition Strategy

  • Identifying an organisation’s needs and working to create and implement an efficient talent acquisition strategy to improve recruitment and business performance
  • Accountable for the development and implementation of the VASHI resourcing strategy, including Exec, Experienced Hire, Volume & Contingent recruitment
  • Develop and engage teams on the talent acquisition strategy
  • Developing and implementing strategies to attract diverse candidates to all areas of the business to ensure VASHI is an ‘employer of choice’  
  • Set up KPIs and a regular mechanism of review and adapt where needed
  • Ensure the team is set up with tools and coaching to deliver the strategy Resourcing
  • Be the lead for the end to end process of executive hiring – maintaining confidentiality of roles and providing expertise in headhunting and working with senior external networks
  • Understanding the current recruitment trends and your organisation’s markets to identify the impact upon the business
  • Developing effective strategies for identifying skills gaps within the workforce
  • Understanding the current recruitment trends and your organisation’s markets to identify the impact upon the business

Team Management

  • Provide a consultative partner approach to key stakeholders at all levels and exploiting external networks to provide external insight to influence and achieve talent objective
  • Ensure the recruitment team works in a consistent way and partner with HR Services to provide first class brand presentation and candidate experience from role brief through to onboarding
  • Delivering clear development paths for the team to ensure employees meets their full potential 
  • Ensuring team appraisals and performance reviews are completed as required 
Selection & Assessment
  • Accountable for the delivery of a full review of our assessment and selection strategy to provide hiring managers with innovative, digital tools to make quality hiring decisions with the avoidance of bias 


  • Lead the exploitation of all available systems to deliver a modern candidate experience; a simple & efficient hiring manager journey and cost saving through direct sourcing techniques
  • Ownership and management of the overall talent acquisition budget – ensuring full reporting and provision of metrics to support decisions.

Data & Insight

  • Provide management information and key metrics on all talent acquisition areas to enable identification of opportunity and development of future talent strategy
  • Managing and delivering reports and data when required

Skills and experience

  • 5+ years’ experience within a leadership resourcing or recruitment role a similar field from a leadership understanding and perspective 
  • Previous experience of working in a senior talent acquisition capacity, in both agency and a fast-paced internal recruitment role
  • Strong relationship management skills – establishing, sustaining and leveraging strong, influential, on-going customer relationships up to and including Director level
  • Trusted as a credible and confidential professional
  • Managing ambiguity within a large and complex environment with changing customer and supplier priorities
  • Effective internal and external communication, negotiation and supportive feedback skills, credible at all levels
  • Business savvy – understand the business strategy and commercial imperative - able to gain buy in and turn it into action
  • Resilient in approach and able to influence across business areas to deliver the most effective Budgeting and cost management of large cost centres
  • Experience and knowledge of e-recruitment practices and recruitment technology including Applicant Tracking Systems, CRM & Social channels
  • Knowledge of business and external recruitment policies and practices
  • Strong presence in the talent acquisition market with influential and insightful external networks
  • Ability to work under pressure and to tight deadlines without dropping standards
  • Excellent written and verbal English language skills  

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